Relief & Emergency Response


  • Civilians’ immediate suffering related to emergency situations is relieved through the provision of shelter, resources and access to basic services.
  • Timely and rapid response to emergency situation to create a basis for communities to build their resilience on.


In a war-torn country, emergencies arise on a daily or hourly basis, deteriorating the already dire situation of communities within seconds, and depriving people of basic goods and coping mechanisms needed to survive emergency situations. Over 13.5 million people inside Syria are in need of humanitarian assistance, while 2.4 million do not have access to adequate shelter. A lack of basic services and scarcity of all products required to meet the basic needs of families lead to a high rate of malnutrition, unemployment and despair, which makes relief an indispensable factor of our Syria response. It is vital to quickly respond to the suffering of millions of Syrians trapped in emergency situations, especially in areas that do not get sufficient support. To swiftly react to emergencies and ensure adequate and rapid response, we place great value at being prepared. Therefore, our field teams closely monitor the political and security situation on the ground of our working areas and regularly report back to headquarters, where planning for emergencies takes place.

Emissa’s emergency and relief program is aimed at providing targeted and vulnerable communities with support and basic assistance, to relieve suffering in an immediate and forward-looking manner. Our response focuses on Homs Northern Countryside and Idlib.

Our Approach

  • The provision of shelter, to provide people who were forced to flee or whose homes were destroyed with a temporary roof over their heads. This includes water and sanitation activities, where needed.
  • The distribution of food and non-food items, based on a thorough needs assessment to ensure that the target population acquires what is needed the most.
  • Winterization assistance, to protect communities from the harsh Syrian winter conditions by providing them with heaters and heating devices, particularly those living in camps and temporary housing.
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